Address
304 North Cardinal
St. Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Shipping Policy

Thank you for choosing to shop with us. We are committed to delivering your spare parts quickly and safely. Please review our Shipping Policy below:

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

During high-volume periods, processing may take an additional 1–2 business days.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer several shipping options:

  • Standard Shipping (3–7 business days)
  • Expedited Shipping (2–3 business days)
  • Overnight Shipping (1 business day)

Delivery times are estimates and may vary depending on your location and shipping provider.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number.

Please allow 24–48 hours for the tracking information to update.

You can track your order directly through the shipping carrier’s website or through the tracking link in your email.

Shipping Locations

We currently ship within [Your Country] and to select international locations.

For international orders:

  • Delivery times may vary based on customs processes.
  • Import duties, taxes, and other charges are the customer’s responsibility.

If you have questions about international shipping, please contact us before placing your order.

Delivery Issues

We are not responsible for:

  • Delays caused by shipping carriers
  • Incorrect shipping addresses provided by the customer
  • Lost or stolen packages after delivery confirmation

If your order is marked as delivered but you have not received it, please contact the shipping carrier directly.

However, we will do our best to assist you in resolving any shipping issues.

Damaged or Missing Items

If you receive an order with damaged parts or missing items, please contact us within 48 hours of delivery.

Please provide:

  • Your order number
  • A brief description of the issue
  • Photos of the damaged package or parts (if applicable)

We will work quickly to resolve the issue, whether through a replacement or refund.