Refund and Returns Policy

Refund Policy

Thank you for shopping with us. We value your satisfaction and aim to provide high-quality spare parts and excellent service. Please review our Refund Policy below:

Returns

We accept returns within 30 days of the purchase date. To be eligible for a return, your item must be:

• Unused
• In the same condition that you received it
• In the original packaging

Please note: Certain items such as electrical components and special-order parts may not be eligible for return unless they are defective.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original payment method.

• Refunds typically take 5–7 business days to process, depending on your bank or card issuer.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [your customer support email/phone number].

Non-Refundable Items

The following items are not eligible for a refund:

• Used or installed parts
• Parts returned after 30 days
• Special-order or custom parts
• Electrical components (unless defective)

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping may be deducted from your refund, depending on the situation.

How to Initiate a Return

To initiate a return or refund, please contact us at [your customer support email/phone number] with:

• Your order number
• A brief description of the issue
• Photos if the item is damaged or defective

Our team will respond within 24–48 hours with next steps.